- Terms in this document
'We’ or ‘Us’ refers to Relay Global – Contact Us.
‘You’, ‘the user’ or ‘the customer’ refers to anyone who visits or uses Relay Global’s website - www.relay.global.
2. The Data Protection Act
Under the Data Protection Act, Relay Global has a legal duty to protect any information we collect from you. Relay Global uses leading technologies and encryption software to safeguard your data, and keeps strict security standards to prevent any unauthorised access to it.
3. What information does Relay Global collect?
Relay Global collects the following kinds of information from users via our registration and order forms:
Contact details (such as name, email, and postal address)
Unique identifiers (such as username and password)
Feedback (through users emailing Relay Global and website forms)
Queries and customer satisfaction survey results (via the Relay Global website)
Site usage information and using cookies
4. How Relay Global uses your information:
Contact details are used to process and ship orders, and to send information about our company. The customer's contact details are also used to send promotional material to our customers, and to get in touch with the customer when necessary. Users may opt-out of receiving future mailings & telemarketing activity, and opt in to email activity.
Unique identifiers (such as username and password) are collected from website visitors to verify the user's identity.
Information collected by Relay Global is also used to:
improve the content/layout of our website
tell users about updates to our website
contact users to respond to their queries